FAQS

melty plants

Australia Post Express with tracking - to be sent (in pot) Monday/Tuesday after sale has been processed. See checkout for shipping fees.

Combined Shipping - available pending plant selections. Generally fits 2-3, 100mm pots per box.

Excess fees over $30 will be refunded appropriately when shipping. ($30.45 - XL Australia Post Express Parcel Box). No refunds for shipping delays with Australia Post Express.

POSTAGE

Accept most forms of payment including Afterpay and PayPal. (AUD only)

PAYMENT

Australia only - selling to NSW, QLD, VIC, ACT, SA. No orders to quarantine states. If made by mistake your order will be cancelled and refunded back to you.

ORDERS

No refunds on change of mind. Please email if you have any concerns about your plant on arrival.

REFUNDS


FAQS

melty deals

To be sent direct from warehouse after sale has processed. Please allow more time for postage as orders are made upon purchase. See checkout for shipping fees.

POSTAGE

Accept most forms of payment including PayPal. All worldwide transactions will be processed in AUD.

PAYMENT

Selling to most countries worldwide. Once an order is made it cannot be cancelled.

ORDERS

No refunds for change of mind as this is a custom order. Do be mindful of sizing requirements before purchasing as there is no size swapping being a custom order. Please email if you have any concerns about your order on arrival.

REFUNDS